Digital self-check

How solid are your business's digital foundations?

Ten questions about your online presence, domain and email, enquiries and automation. At the end you'll see where you stand in each area and the three steps that matter most.

Self-check questions

Question 1 of 10

  1. Do you have your own domain?

    An address like yourbusiness.com, not just an Instagram page or a free website builder.

    Next step: A domain in your name is the foundation for your website, your email and your clients' trust. A new domain

  2. Does your website load quickly and look right on a phone?

    Try it now, on mobile data rather than Wi-Fi.

    Next step: Many visits come from phones. One light, clear page is worth more than several slow ones. Pages and websites

  3. Does your business show up on Google Maps with the right opening hours and contact details?

    Search for your business name on Google and see what comes up.

    Next step: An up-to-date Google profile is often the first thing clients see of you. Local SEO and Google profile

  4. Do you receive email at an address on your own domain?

    For example [email protected] instead of a Gmail address.

    Next step: An address on your domain can arrive in the mailbox you already use, without paying for another one. Email on your domain

  5. Do your business's automatic emails land in the inbox rather than in spam?

    Confirmations, invoices or reminders. If you've never checked, answer “Not sure”.

    Next step: The SPF, DKIM and DMARC records in your DNS prove that an email really comes from you. Without them, many emails end up in spam. Automatic email sending

  6. Are your domain, website and email in your name, and do you know where the logins are?

    If the person who built your website disappeared tomorrow, could you still get into everything?

    Next step: Logins in your name, kept somewhere safe, mean you don't depend on anyone and won't lose your domain. The accounts stay yours

  7. Do all client enquiries arrive in one place?

    Rather than spread across WhatsApp, Instagram, email and phone.

    Next step: A simple form collects what you need and keeps every enquiry, with the contact details, in one place. Form and contact list

  8. Can clients book an appointment or ask for a quote without several messages back and forth?

    For example, by picking a free slot or sending the details you need the first time round.

    Next step: An enquiry form with the right fields, or online booking, saves the back and forth before the work even starts. Automating one flow

  9. Do confirmations, reminders and follow-ups already go out on their own?

    Or do you still write each one by hand?

    Next step: This is simple automation, no AI needed: rules that send the right message at the right moment. Automation and AI

  10. Do you have ready-made answers to the questions you get asked most?

    Prices, opening hours, how it works, what clients should bring.

    Next step: Start by writing down your five most common answers. After that, AI can use them to prepare drafts. Try the demo

Your answers stay in your browser: nothing is sent or saved. When you close the page, they're gone.

Want to go further?

Tell me your result and what takes up most of your time. I'll tell you honestly where I'd start, even if the answer is to leave things as they are.