Simple pages and simple processes for small service businesses.

You don't have to handle everything yourself.

An enquiry waiting for an answer. A quote that needs following up. The same details typed into another tool for the third time. I build the page, the digital foundations and the automations that tie these loose ends together, and I explain every piece to you.

Follow a customer's path as you scroll down.

What I do

Three pieces that work together.

You can start with just one. Each one works on its own and sets up the next.

Pages and websites

A single page or a website with four or five pages, fast on a phone, with a working form and, if you need it, in another language.

Pages and websites

Digital foundations

Domain, DNS and HTTPS on Cloudflare, email on your own domain and automatic messages sent from your business domain.

Domain and email

Automation and AI

Something you do by hand today starts running on its own: enquiries organised, replies drafted, reminders sent. The decision stays yours.

Automation and AI in practice

The problem is often between the steps.

An example of how small changes can keep the work moving.

An illustrative example. Every business has its own path.

When someone gets in touch

“I saw your page. How does it work?”

The message gets lost among personal chats, emails and notifications. The interest is there. What is missing is a clear next step.

One possible connection

Give people a clear way to contact you.

A simple form collects what matters. A confirmation explains when and how you will reply.

The enquiry moves on with all its context.

When it's time to reply

The quote went out. And then?

Days go by. You don't know whether the person read it, has questions or is waiting for you.

One possible connection

Know when to follow up.

A clear proposal, a record of where it stands and a reminder help you pick the conversation back up at the right moment.

When the answer is yes, delivery starts with the right information.

When the work starts

“So what happens next?”

You explain the process to every client. You ask for the same materials. You copy the same details from one tool into another.

One possible connection

Make it easy to get started.

A welcome message, a list of what you need and visible stages avoid repeated questions and scattered information.

Finishing the work gives you a chance to plan the next conversation.

When the work ends

The client drops off your radar.

You finish the project and move on to the next one. Feedback, follow-up and the chance to work together again are left for later.

One possible connection

Stay in touch after the work is done.

Asking for feedback, writing down what you learned and agreeing on a useful next contact keeps the relationship going.

What you learn improves how you welcome the next client.

Does any of this sound familiar?

Six areas worth looking at. Open one to see a typical situation and a possible first step.

Offer and positioning

“I get asked for work that isn't really what I want to do.”

Start by writing down who your offer is for, which problem it solves and what the person gets.

Winning clients

“Interested people write to me and go days without an answer.”

Start by setting a time to reply and a simple way to follow up.

Delivery and client experience

“I answer the same questions on WhatsApp or by email several times a week.”

Start by putting your three most frequent questions into one welcome message.

Structure and operations

“I copy information from one tool into another by hand.”

Start by spotting the information you copy over most often.

Retention and repeat work

“I haven't spoken to a past client since the job ended.”

Start by working out when a new conversation would be genuinely useful for that client.

Numbers and decisions

“I find out about problems late, once they have already cost money.”

Start by choosing the numbers that help you decide and booking time to review them.

Digital self-check

Ten questions. Three next steps.

See how your domain, email, enquiries and automation are doing. The check runs in your browser and doesn't ask for your email address.

Start the self-check

I also build the foundations

Page, domain and email working together.

Good automation starts with the basics: a page that receives the enquiry, a domain that's set up properly and emails that actually land in the inbox. I take care of these pieces and explain each one in plain language.

Web pages and landing pages

Fast, light pages, with no website builder subscription. Built for the phone first, with a working form, a privacy policy and, if you need it, in more than one language. This page is an example.

Domain and DNS

I help you choose and register the domain, or transfer the one you already have. I set up the DNS, create subdomains, such as a version in another language, and plan the changes so that the website and the email keep working.

Cloudflare

Hosting, DNS, HTTPS certificate and security headers in one place. With email forwarding, an address on your own domain arrives in the mailbox you already use, without paying for another mailbox.

Sending email with Resend

For the emails your system sends on its own: confirmations, proposals, reminders. They go out from your domain, with SPF, DKIM and DMARC configured, so they reach the inbox and not the spam folder.

A real example: how this page is put together
  1. The domainbmdigitalservices.com
  2. DNS, HTTPS and hostingCloudflare
    • This pageand the Portuguese and German versions, on their own addresses
    • The bruno@ addressforwarded to the mailbox I already use
    • Proposals by emailsent through Resend, signed with DKIM

In plain language: SPF, DKIM and DMARC are DNS records that prove an email really came from your domain. Without them, automatic emails often end up in the spam folder.

Do you need a new page, a domain change or emails that actually arrive? Write to me and tell me what you use today.

I work with what you already use.

From Wix and WordPress to apps built from scratch. See all the tools

  • WordPress
  • Wix
  • React
  • TypeScript
  • Vite
  • Flutter
  • Supabase
  • Cloudflare
  • Resend
  • GitHub
  • Stripe
  • Hotmart
  • Mailchimp
  • Zapier
  • Pabbly
  • Albato
  • Canva
  • ChatGPT
  • Claude Code
  • Gemini
Portrait of Bruno Marques

About me

You talk to me directly.

I'm Bruno Marques, from Aldeia de Joanes, a village in Fundão, in Portugal's Castelo Branco district. I moved to Switzerland in 2013, looking for a better life and a fresh start. Leaving my family, friends and familiar surroundings behind wasn't easy. Today, I'm married to Raquel and we have a son.

I started working in digital in 2020, with Raquel's blog. I knew very little about it at first, but the more I learned, the more I wanted to build. Gradually, her projects and my own became part of my everyday work. That was how BMDigital Services began.

I chose to work for myself. The books I read along the way changed how I use my time and taught me to take action instead of waiting for things to happen.

Today I build web applications with React, TypeScript and Supabase, host them on Cloudflare and send the emails through Resend. Along the way I learned to understand the process first and only then choose the tool.

I use ChatGPT and Claude Code every day as tools. They help me write code faster, adapt content and set up automations. They speed the work up, but they don't do it for me. Finding and fixing bugs, checking security and testing are always down to me, and nothing reaches you until I've checked it. What I deliver is my responsibility.

From our first conversation to the handover, you work directly with me, in English, Portuguese or German. I explain each step in plain language so you understand how everything works and can manage it without relying on me.

How I work

  • The accounts stay yours. Everything runs on your own accounts. You can remove my access whenever you want, and nothing stops working.
  • Nothing goes out without your approval. Emails, bookings and proposals only go out once you have approved them.
  • You follow the work closely. Every project has its own page with what was done in each session and the next step. See how it works
  • One step at a time. We start with what costs you the most today and only move on once you have seen the result.
  • Built for you, with the data protected. Every project uses your brand, your colours and your design, and your clients' data stays in a secure backend, as Swiss data protection law requires.

One area. One next step.

Tell me what you use today and what takes the most time. I'll tell you honestly where I'd start, even if the answer is to leave things as they are.